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Issue tracking system - Issue tracking systems are computer software packages that manage and maintain lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's others employees.

Teleperformance - Teleperformance USA is a customer service, technical support, and sales call center outsourcing company. Headquartered in Salt Lake City, Utah, Teleperformance has call centers worldwide in Argentina, India, the Philippines, Canada, Mexico and Italy.

Call centre - A call centre (Commonwealth English) or call center (American English) is a centralized office of a company that answers incoming telephone calls from customers (often for the purposes of product support), or that makes outgoing telephone calls to customers (e.g.

Joint Warfare Analysis Center - Joint Warfare Analysis Center (JWAC) is a subordinate command of United States Joint Forces Command (USJFCOM) that contributes to United States national security by recommending strategic technical solutions. These recommendations are based on analytical techniques that were first conceived, developed, and operationally introduced by the personnel of a program office at the Naval Surface Warfare Center Dahlgren Division (NSWCDD) that responded to the Office of the United States Secretary of Defense's call for support during the Iran hostage crisis.


Suggested Web Sites

Island Data - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.

Center Partners - Provides call center outsourcing services for technical support, customer service, outbound campaigns, order entry/fulfillment, conference registration, and help desk services for the high-tech, communications, financial services, telecommunications, and wireless ...

Trio - Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.

Source: BazSites.com

Web Links

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